Table of Contents
1.
Define the Goals
2.
Ask the Right Questions
3.
Connect to the Bottom Line
4.
Understand Costs and Assets
5.
Focus on the Right Things
6.
Adopt Effective Process to Produce Action
7.
Tackle the Practical Problems
8.
Make the Right Decisions
9.
Plan for the Right Results
10.
Keep Score
11.
Implement Right Decisions
12.
Chart the Path to Implementation
13.
Define What's Next
14.
Answer the So What Questions
Appendix A:
Implementation Issues
Appendix B.
The CFO's Role In Right Decisions
Appendix C.
The Details of the
Business Value Maturity Model
